Our products follow standard US sizes. You can find our size chart here.

Caring for Cotton:

Cotton is easy to care for, but should be washed at low temperature (30–40°C) to prevent shrinkage. Tumble-dry on a low setting.

Caring for Polyester:

Polyester is a durable, easy-care fabric that dries quickly and resists wrinkles. Wash at low temperature (30–40°C) and air-dry to maintain its shape.

Note:

Always follow the specific care instructions on the garment label.

Our collection is currently available exclusively online through our official website.

The shipping time consists of two parts:

• Processing time: 1–2 business days (Mon–Sat)

• Delivery time (within the United States): 4–7 business days (Mon–Sat)

We currently ship within the United States only.

For more details, please see our Shipping Policy.

You’ll receive a tracking link by email once your order ships (please also check your spam folder)

Yes, you can return your order within 30 days of delivery.

To start a return, please contact us at info@shoe-cloud.com or use our contact form.

Returned items must be unused, in their original packaging, and in the same condition as received.

Customers are responsible for return shipping costs, unless the item received was defective, damaged, or incorrect.

Once we receive and inspect your return, we’ll issue your refund to the original payment method within 7 business days.

For full details, please see our Refund Policy.

Delivery to packing stations is not available.

We currently ship within the United States only.

You can reach our customer service team by email at info@shoe-cloud.com or via our contact form.

Our regular response time is within 1–2 business days.