Payment method
Accepted Payment Methods
At Shoe Cloud, we want your shopping experience to be as easy, safe, and seamless as possible. We accept the following payment methods:
Visa
One of the most recognized and widely accepted payment methods worldwide, ensuring simple and secure transactions both online and in stores.
MasterCard
A leading global payment provider offering fast, secure payments and strong fraud protection for every transaction.
American Express
Known for its premium benefits and reliable security standards, American Express ensures quick and protected payment processing.
Apple Pay
A fast, simple, and secure way to pay using your iPhone, Apple Watch, or Mac — without sharing your card details directly.
Google Pay
A convenient and secure payment method that allows you to check out quickly online using your Google account.
Shop Pay
A fast and secure checkout option that allows you to save your details for future purchases and even pay in installments, depending on eligibility.
We’re committed to offering you safe and efficient payment options — so you can shop with complete confidence.
Payment Terms
Immediate Payment:
All orders at Shoe Cloud must be paid in full at the time of purchase. Your order will only be processed once payment has been successfully completed.
Currency:
All transactions are processed in the local currency displayed at checkout. Please ensure your payment method supports this currency to avoid conversion fees.
Taxes and Fees:
All applicable taxes and fees are displayed during checkout. Shoe Cloud is not responsible for additional charges imposed by your bank or card provider, including international transaction fees.
Security and Fraud Prevention
Encryption:
We use industry-standard encryption technology (SSL) to protect your payment information and ensure secure transactions.
Verification:
To prevent fraudulent activity, Shoe Cloud may require additional verification for certain orders, such as proof of identity or card ownership.
Suspicious Activity:
We reserve the right to cancel or suspend any orders flagged as suspicious. If this occurs, we will contact you immediately to resolve the issue.
Refunds and Card Charges
Refund Policy:
Refunds are always issued to the original payment method used for purchase. You can expect to see the refund appear on your statement within 7 business days after approval.
Card Charges:
If you wish to dispute a charge, please contact us first — our support team will be happy to help resolve the issue quickly. Unauthorized disputes may result in account suspension or other measures in accordance with our Terms of Use.